Shipping & Returns

SHIPPING INFORMATION

98% of our orders are shipped within 5 business days. More than half of our orders are shipped within 3 business days or less.

Orders within the US deliver within 3-5 days after fulfillment. Orders outside the US deliver within 3-10 days after fulfillment.

Shipping is FREE in the US and varies in price for international orders. Please see our live shipping rates at checkout.

*Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. Please note that you are responsible for these fees.

RETURN POLICY

We offer a 100% Money Back Guarantee on all our products and hassle free returns up to 30 days after purchase. For clothing, returns are accepted on unwashed and unworn items only.

You may receive a refund or exchange.

*Note: We do not provide pre-paid shipping labels/packages to send products back to us. You must send back unwanted product at your own expense. We highly recommend shipping your piece(s) back via Fedex/UPS not USPS.

Email us about your planned return as well as tracking info to orders@universityofrock.com.

Once we receive your package, please allow up to 5 business days for your return to be processed. You will receive an email confirmation when your return and refund or exchange have been processed. Refunds will be credited to the original method of payment. Depending on your bank, it may take a few days to post the funds to your account.